Last Updated: October 28, 2026
1. Introduction
Welcome to powsx.shop, an online store operated by RED CAT DA.
Throughout these Terms of Service, “we,” “us,” “our,” and “Company” refer to RED CAT DA.
These Terms govern access to our website, product information, shopping cart, checkout, ordering and related customer services.
Our store is powered by Shopify.
By placing an order or using our Services, you agree to these Terms, subject to applicable consumer protection law.
Our Privacy Policy, Return and Refund Policy, Shipping and Delivery Policy and Payment Policy provide additional information concerning purchases.
Nothing in these Terms excludes or restricts mandatory consumer rights under applicable Norwegian, European Union or European Economic Area law.
2. Company Information
Company Name: RED CAT DA
Organisation Number: 994 697 560
Registered Address:
c/o Ole C Bøe
Eilert Sundts gate 36
0259 Oslo
Norway
Email: support@powsx.shop
Telephone: +47 78 98 55 45
Website: https://powsx.shop/
3. Eligibility
Customers must have the legal capacity to enter into a purchase contract or have appropriate authorisation where required.
Customers agree to provide accurate order, billing and delivery information and to use our Services lawfully.
4. Customer Accounts
Where customer accounts are available, customers are responsible for maintaining accurate account information and protecting their login credentials.
We may restrict access where reasonably necessary to prevent fraud, protect security or comply with applicable law.
5. Product Information
We aim to provide accurate product descriptions, specifications, photographs, prices and availability information.
Product appearance may vary slightly because of lighting, screen settings, packaging updates or reasonable manufacturing variations.
We may correct errors or inaccuracies where necessary.
Where an error materially affects an existing order, we will contact the customer and provide an appropriate solution in accordance with applicable law.
6. Product Availability
Products are subject to availability.
Adding a product to the shopping cart does not reserve inventory.
If a product becomes unavailable after an order is placed, we will contact the customer regarding an appropriate alternative, cancellation or refund.
7. Prices and Currency
Product prices are displayed in the currency applicable to the customer's shopping experience.
The final order total will be displayed during checkout before the order is submitted.
We offer free standard shipping to all supported delivery destinations, without a minimum order value.
Customers are not required to pay import duties, import VAT or customs clearance charges beyond the total amount displayed during checkout.
Any applicable import-related charges are borne by us.
Applicable taxes and other mandatory charges collected by us will be included in or disclosed as part of the checkout total, as required by law.
Prices may change, but changes will not ordinarily affect orders already accepted, subject to applicable law.
8. Orders
Submitting an order constitutes an offer to purchase the selected products.
An order confirmation may be issued after submission.
We may review orders for product availability, payment verification, delivery eligibility, fraud prevention or material errors.
A purchase contract is formed in accordance with the applicable checkout and order acceptance process.
9. Order Information
Customers are responsible for providing accurate contact, billing and shipping information.
If incorrect information is submitted, please contact us promptly.
Changes may not be possible once an order has been dispatched.
Reasonable additional costs directly resulting from incorrect customer-provided information may be handled according to applicable law.
10. Order Refusal or Cancellation
We may reasonably decline, hold or cancel an order where:
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A product is unavailable.
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Payment cannot be verified.
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Fraudulent activity is reasonably suspected.
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Delivery cannot be completed.
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Material pricing or technical errors occur.
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Processing the order would violate applicable law.
If an order is cancelled after payment has been collected, any refund due will be processed according to applicable law and our Return and Refund Policy.
11. Payment Methods
The payment methods available for an order are those displayed during checkout.
Available payment methods may vary depending on the delivery destination, order details, currency or payment service availability.
If a payment method is not displayed during checkout, it is not available for that order.
Customers should use only the payment methods offered during the checkout process.
12. Payment Verification
Depending on the selected payment method, payment authorisation or order verification may be required.
We may reasonably delay or cancel an order where payment cannot be verified or fraudulent activity is suspected.
Customers should never send passwords or complete payment credentials by email.
13. Taxes, Customs and Import Charges
We deliver to countries and regions supported during checkout.
Available delivery destinations are determined by the countries and regions that customers can select and successfully use as shipping destinations during checkout.
For all supported delivery destinations, customers will not be required to pay additional import duties, import VAT or customs clearance fees beyond the total amount displayed during checkout.
Any applicable import-related charges are covered by us or handled through our fulfilment arrangements.
Customers will not be required to pay undisclosed import-related charges upon delivery.
Applicable taxes and other mandatory charges collected by us will be included in or disclosed as part of the checkout total, as required by law.
14. Shipping and Delivery
We offer free standard shipping to all supported delivery destinations.
Our normal estimated delivery schedule is:
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Order Processing: 1–2 business days.
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Transportation: 5–7 business days.
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Total Estimated Delivery: 6–9 business days.
Business days generally exclude weekends and applicable public holidays.
Delivery times are estimates, not guaranteed delivery dates.
Delays may occasionally occur because of carrier disruptions, customs processing, public holidays, severe weather, incorrect delivery information or other circumstances outside our reasonable control.
Mandatory consumer rights concerning delayed delivery remain unaffected.
For additional details, please review our Shipping and Delivery Policy.
15. Delivery Risk
Responsibility for loss or damage during delivery will be determined in accordance with applicable consumer protection law.
For consumer purchases, risk generally remains with us until the goods are received by the customer or a designated third party other than the carrier, subject to applicable legal exceptions.
If an order is lost or damaged during delivery, please contact customer support.
16. Order Changes and Cancellations
Customers wishing to change or cancel an order should contact us as soon as possible.
Email: support@powsx.shop
We will make reasonable efforts to assist before dispatch.
Once an order has entered processing or has been dispatched, ordinary changes may no longer be possible.
This does not affect applicable statutory cancellation or withdrawal rights.
17. Returns and Refunds
We offer an additional 30-day voluntary return period for eligible products.
Eligible consumers in the European Union and European Economic Area generally have a separate statutory 14-day right of withdrawal for qualifying distance purchases, subject to applicable legal exceptions.
To request a return, please contact:
Email: support@powsx.shop
Our customer support team will provide the applicable return address and return instructions.
The return address may vary depending on the product or order.
Contacting customer support for return instructions does not limit statutory withdrawal rights.
For complete conditions, please review our Return and Refund Policy.
18. Return Shipping Costs
For ordinary change-of-mind returns, customers are generally responsible for direct return shipping costs where properly disclosed and permitted by law.
Where a return results from a defective, damaged, incorrect or otherwise non-conforming product, reasonable return shipping costs will be handled according to applicable consumer protection law.
19. Refunds
For approved returns under our voluntary 30-day return policy, refunds will normally be initiated within 10 business days after approval.
For qualifying statutory withdrawals, refunds will be processed within the legally required period, generally no later than 14 days after receipt of the withdrawal notice, subject to legally permitted withholding until the returned goods or evidence of return is received.
Refunds will normally be made using the original payment method unless an appropriate alternative is agreed or required by law.
For Cash on Delivery orders, an alternative refund arrangement may be necessary.
20. Damaged, Defective or Incorrect Products
If a product arrives damaged, defective, incomplete or incorrect, please contact us promptly.
We may request reasonable information, including the order number, photographs or a description of the issue.
Appropriate remedies may include repair, replacement, price reduction or refund in accordance with applicable law.
Mandatory consumer rights remain unaffected.
21. Promotions and Discount Codes
Where promotions or discount codes are offered, additional conditions may apply.
Promotions may be limited by product, destination, order value or validity period.
We may correct promotional errors or prevent fraudulent use, subject to applicable law.
22. Gift Cards
Where gift cards are offered, additional terms may apply.
Any gift card conditions will be subject to applicable consumer protection law.
23. Personal Information
Personal information is processed in accordance with our Privacy Policy and applicable data protection laws.
Information may be processed where necessary to manage orders, payments, delivery, customer support, returns, refunds, fraud prevention and legal obligations.
24. Intellectual Property
Website content, including product descriptions, photographs, logos, graphics, videos and designs, may be protected by intellectual property laws.
Such content may belong to RED CAT DA, Shopify, suppliers, licensors or other respective rights holders.
Customers must not unlawfully reproduce, distribute or commercially exploit protected content.
25. Customer Reviews and Submitted Content
Where customers are permitted to submit reviews or other content, they must ensure that the content is lawful, accurate to the best of their knowledge and does not infringe third-party rights.
We may remove unlawful, fraudulent or misleading submissions where permitted by law.
26. Prohibited Uses
Customers must not use our Services for fraudulent, unlawful or unauthorised purposes.
Prohibited activities include interfering with website security, submitting malicious software, misusing customer information or infringing intellectual property rights.
We may take reasonable measures to prevent misuse.
27. Third-Party Services
Our online store may use independent providers for e-commerce infrastructure, payment processing, shipping, analytics, security and customer support.
Third-party services may be governed by their own terms and privacy policies.
Nothing in these Terms excludes any responsibility that cannot lawfully be excluded.
28. Third-Party Links
Our website may contain links to independent third-party websites.
Such links do not necessarily constitute an endorsement.
Customers should review the relevant terms and privacy policies before using third-party services.
29. Errors and Inaccuracies
We aim to maintain accurate product, pricing and availability information.
If an error occurs, we may correct it and take appropriate steps to resolve affected orders in accordance with applicable law.
30. Website Availability
We aim to maintain a functioning online store but cannot guarantee uninterrupted website access.
Temporary interruptions may occur because of maintenance, technical updates, network failures or third-party service disruptions.
Existing contractual and consumer obligations remain unaffected.
31. Disclaimer
Product information is provided to assist customers in making purchasing decisions.
We make reasonable efforts to maintain accurate information.
Nothing in these Terms excludes statutory guarantees or mandatory consumer rights.
32. Limitation of Liability
Nothing in these Terms excludes or limits liability where doing so would be unlawful.
In particular, these Terms do not exclude liability for fraud, intentional misconduct, mandatory consumer protection obligations or other liability that cannot legally be restricted.
33. Force Majeure
Events outside our reasonable control may affect the performance of certain obligations.
Such events may include severe weather, natural disasters, transportation disruptions, government restrictions or major technical failures.
We will take reasonable steps to minimise disruption and comply with applicable legal obligations.
34. Indemnification
To the extent permitted by applicable law, customers may be responsible for losses directly resulting from unlawful misuse of our Services.
This does not reduce mandatory consumer protections.
35. Severability
If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
36. No Waiver
Failure to enforce a provision immediately does not automatically constitute a waiver of that provision.
Any waiver must comply with applicable law.
37. Entire Agreement
These Terms, together with our Privacy Policy, Return and Refund Policy, Shipping and Delivery Policy, Payment Policy and other applicable policies, govern the use of our Services and purchases through our store, subject to mandatory law.
38. Governing Law
These Terms and purchase contracts will generally be governed by applicable Norwegian law, subject to mandatory consumer protection rules.
Consumers residing in other European Union or European Economic Area countries may benefit from mandatory protections available under the laws applicable to their transactions.
Nothing in these Terms deprives consumers of protections that cannot legally be waived.
39. Dispute Resolution
If you have a complaint or dispute concerning an order, product or service, please contact us first.
Email: support@powsx.shop
Telephone: +47 78 98 55 45
Consumers may also have access to courts, consumer protection authorities or alternative dispute resolution procedures under applicable law.
Nothing in these Terms limits legally available consumer remedies.
40. Changes to These Terms
We may update these Terms to reflect changes in applicable law, business operations, payment services, shipping arrangements or website functionality.
The current version will be published on our website with its revision date.
Changes will not retroactively remove mandatory rights arising from existing purchases.
41. Contact Information
For questions concerning these Terms, orders or our Services, please contact:
Company Name: RED CAT DA
Organisation Number: 994 697 560
Registered Address:
c/o Ole C Bøe
Eilert Sundts gate 36
0259 Oslo
Norway
Email: support@powsx.shop
Telephone: +47 78 98 55 45
Website: https://powsx.shop/