Last Updated: October 28, 2026
This Payment Policy explains the payment methods, payment processing, prices, taxes, shipping charges, refunds and related terms applicable to purchases made through powsx.shop, operated by RED CAT DA.
Please review this Policy before completing your purchase.
Nothing in this Policy limits mandatory consumer rights under applicable Norwegian, European Union or European Economic Area law.
1. Accepted Payment Methods
The payment methods available for each order are those displayed during checkout.
Available payment methods may vary depending on the delivery destination, order value, product, currency, delivery method and payment service availability.
Where available during checkout, payment options may include Cash on Delivery (COD), PayPal or other supported payment methods.
Only payment methods displayed during checkout are available for the relevant order.
We do not guarantee the availability of any particular payment method for every customer, destination or order.
2. Cash on Delivery (COD)
Where available, customers may select Cash on Delivery (COD) during checkout.
With Cash on Delivery, payment is made when the parcel is delivered.
Depending on the destination and delivery provider, payment may be accepted in cash or through another method supported by the delivery provider.
The available payment method at delivery is determined by the relevant courier or delivery provider.
Cash on Delivery availability may depend on the destination, postal code, product, order value or delivery service.
If COD is not displayed during checkout, it is not available for that order.
3. Cash on Delivery Order Verification
Certain Cash on Delivery orders may be subject to reasonable verification before dispatch.
Verification may include confirming the customer's name, telephone number, delivery address, order details or intention to accept the parcel.
Where reasonably necessary, we may contact the customer before processing or dispatching an order.
4. Refusing a Cash on Delivery Parcel
If you no longer wish to receive a Cash on Delivery order, please contact customer support as soon as possible.
Repeated or unjustified refusal of COD parcels may result in restrictions on future COD orders where permitted by applicable law.
This does not affect mandatory cancellation, withdrawal, return or consumer protection rights.
5. Online Payment Methods
Where an online payment method such as PayPal is displayed during checkout, customers may select it to complete their purchase.
Customers may be redirected to the relevant payment provider to authorise or confirm the transaction.
Payment providers may apply their own terms, privacy practices and security procedures.
If a particular online payment method is not displayed during checkout, it is not available for that order.
Customers should never provide payment passwords or account login credentials to our customer support team.
6. Payment Security
We take reasonable measures designed to support a secure shopping and payment environment.
Customers should complete payments only through the official checkout process.
For security purposes:
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Do not send online banking passwords by email.
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Do not share payment account passwords.
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Do not provide complete payment-card credentials through customer service messages.
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Use only payment methods displayed during checkout.
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Contact us if suspicious payment activity is detected.
Personal information is handled according to our Privacy Policy and applicable data protection law.
7. Payment Authorization and Order Acceptance
Submitting an order does not necessarily mean that payment or the order has been finally accepted.
Where advance payment is required, payment may need to be authorised, verified or confirmed before processing.
We may reasonably delay, decline or cancel an order where:
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Payment authorisation fails.
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A transaction cannot be verified.
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Fraudulent or unauthorised activity is reasonably suspected.
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Order information is materially incomplete or incorrect.
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Delivery information cannot reasonably be verified.
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Processing the transaction would violate applicable law.
If a prepaid order is cancelled after payment has been collected, any refund due will be processed in accordance with applicable law and our Return and Refund Policy.
8. Order Confirmation
After an order is successfully submitted, customers will normally receive an order confirmation using the contact information provided during checkout.
The confirmation may include:
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Order number.
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Products ordered.
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Product quantities.
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Total order amount.
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Currency.
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Selected payment method.
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Delivery information.
Please review your order confirmation and contact us promptly if any information is incorrect.
Email: support@powsx.shop
9. Prices and Currency
Product prices are displayed in the currency applicable to the customer's shopping experience.
The final amount payable will be displayed during checkout before the order is submitted.
Depending on the selected market and store settings, prices may be displayed in the applicable local or supported currency.
Any applicable mandatory charges collected by us will be included in or disclosed as part of the checkout total, as required by law.
Independent banks or payment providers may impose currency conversion or international transaction fees according to their own terms.
Such independent financial institution charges are outside our direct control.
10. Taxes, Customs and Import Charges
Applicable taxes and other mandatory charges collected by us will be included in or disclosed as part of the checkout total, as required by law.
For all supported delivery destinations, customers are not required to pay additional import duties, import VAT or customs clearance fees beyond the total amount displayed during checkout.
Any applicable import-related charges are borne by us or handled through our fulfilment arrangements.
Customers will not be required to pay additional import-related charges upon delivery.
Tax treatment may depend on the delivery destination, product type and applicable legal requirements.
Nothing in this section limits mandatory tax disclosure obligations.
11. Shipping Charges
We offer free standard shipping to all supported delivery destinations, with no minimum order value.
The standard shipping charge is zero in the applicable checkout currency.
Available delivery destinations are those that customers can select and successfully use to complete an order during checkout.
Our normal estimated delivery schedule is:
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Order Processing: 1–2 business days.
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Transportation: 5–7 business days.
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Total Estimated Delivery: 6–9 business days.
These timeframes are estimates, not guaranteed delivery dates.
For additional details, please review our Shipping and Delivery Policy.
12. Failed or Declined Payments
Where an online payment method is used, a transaction may fail or be declined because of:
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Incorrect payment information.
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Insufficient funds.
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Account restrictions.
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Security verification.
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Fraud-prevention controls.
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Payment provider restrictions.
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Temporary technical problems.
If payment fails, customers should review the information provided by the payment provider or select another payment method displayed during checkout.
We cannot override payment decisions made independently by a bank or payment service provider.
13. Duplicate or Incorrect Payments
If you believe you have been charged incorrectly or more than once for the same order, please contact:
Email: support@powsx.shop
Telephone: +47 78 98 55 45
Please provide your order number, transaction date, amount charged and relevant transaction information.
Do not send passwords or confidential payment credentials.
We will review the available transaction records and assist in resolving verified payment errors in accordance with applicable law.
14. Refunds
Refunds are handled according to our Return and Refund Policy and applicable consumer protection laws.
Cash on Delivery Refunds
For Cash on Delivery purchases, an alternative refund arrangement may be necessary because payment was originally collected upon delivery.
Where necessary, customer support will contact the customer to arrange an appropriate refund method.
Online Payment Refunds
Where an order was paid using an online payment method, approved refunds will normally be processed using the original payment method unless another arrangement is agreed or required by applicable law.
Payment providers or financial institutions may require additional processing time.
15. Refund Processing Times
For approved returns under our additional voluntary 30-day return policy, refunds will normally be initiated within 10 business days after approval.
For qualifying statutory withdrawals, refunds will be processed without undue delay and generally no later than 14 days after receiving the valid withdrawal notice, subject to legally permitted withholding until the goods are received or sufficient evidence of return is provided.
Where a refund is due, reimbursement will normally be made using the same payment method used for the original transaction unless an appropriate alternative is agreed or required by applicable law.
Nothing in this section limits mandatory statutory refund rights.
16. Fraud Prevention
We may conduct reasonable verification checks to help prevent unauthorised transactions, payment fraud, identity misuse or fraudulent orders.
Where justified, we may temporarily hold, verify, decline or cancel an affected transaction, subject to applicable law.
We will not request account passwords or complete payment authentication credentials for ordinary customer service.
17. Payment Information and Privacy
Payment-related personal information is processed according to our Privacy Policy and applicable data protection laws.
Depending on the selected payment method, relevant information may be processed by:
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Shopify.
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Banks.
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Payment service providers.
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Delivery companies.
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Cash on Delivery service providers.
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Fraud-prevention providers.
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Other service providers necessary to complete or secure the transaction.
Information is processed for legitimate purposes including payment processing, order management, fraud prevention, delivery, refunds and compliance with legal obligations.
18. Payment Safety
Customers should:
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Complete payments only through the official checkout.
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Use payment methods displayed during checkout.
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Never send passwords by email.
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Avoid sharing account login credentials.
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Check order details before confirming payment.
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Keep order confirmation and payment records.
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Contact customer support if suspicious activity is detected.
RED CAT DA will not request online banking passwords or payment account passwords by email or telephone.
19. Payment Disputes
If you believe there is an error relating to your payment or order, please contact us.
Email: support@powsx.shop
Telephone: +47 78 98 55 45
Please provide the order number and sufficient transaction information to help us investigate.
Customers may also have rights or remedies through their payment provider or financial institution.
Nothing in this Policy requires customers to waive statutory rights or payment remedies that cannot legally be restricted.
20. Changes to This Payment Policy
We may update this Payment Policy to reflect changes in payment methods, payment providers, business operations or applicable law.
The current version will be published on our website with its revision date.
Changes will not retroactively remove mandatory rights relating to completed transactions.
21. Company and Contact Information
For questions concerning payments, orders, refunds or payment disputes, please contact:
Company Name: RED CAT DA
Organisation Number: 994 697 560
Registered Address:
c/o Ole C Bøe
Eilert Sundts gate 36
0259 Oslo
Norway
Email: support@powsx.shop
Telephone: +47 78 98 55 45
Website: https://powsx.shop/