Privacy Policy

Last Updated: October 28, 2026

This Privacy Policy describes how RED CAT DA (“we,” “us,” “our,” or the “Company”), operating the online store powsx.shop, collects, uses, stores, shares and protects personal information when customers visit our website, place orders, contact customer support or otherwise use our services.

Our online store is powered by Shopify and may use third-party service providers for payment processing, order fulfilment, shipping, customer support, website analytics and other business operations.

We respect the privacy of our customers and aim to process personal information transparently and in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) where applicable.

1. Company Information and Data Controller

The business responsible for operating this online store is:

Company Name: RED CAT DA

Organisation Number: 994 697 560

Registered Address:

c/o Ole C Bøe
Eilert Sundts gate 36
0259 Oslo
Norway

Email: support@powsx.shop

Telephone: +47 78 98 55 45

Website: https://powsx.shop/

RED CAT DA generally acts as the data controller for personal information processed in connection with the operation of our online store, except where another service provider acts as an independent data controller.

For questions concerning personal information or data protection rights, customers may contact us using the information above.

2. Scope of This Privacy Policy

This Privacy Policy applies when you:

  • Visit or browse our website.

  • View products or product information.

  • Add products to your shopping cart.

  • Create or manage a customer account, where available.

  • Place or manage an order.

  • Select a payment method.

  • Request shipping or delivery.

  • Contact customer support.

  • Request a return, exchange or refund.

  • Subscribe to marketing communications, where available.

  • Interact with our advertisements or website technologies.

  • Otherwise communicate or interact with our online store.

Our website, online store, products, customer support functions and related services are collectively referred to as the “Services.”

3. Personal Information We Collect

The categories of personal information we collect depend on how customers interact with our Services.

3.1 Contact Information

We may collect:

  • Full name.

  • Billing address.

  • Shipping address.

  • Postal code.

  • City and country.

  • Email address.

  • Telephone number.

  • Other contact information voluntarily provided.

3.2 Order and Transaction Information

When customers place or manage orders, we may process:

  • Products ordered.

  • Order number.

  • Product quantities.

  • Selected models or variations.

  • Purchase price and currency.

  • Payment method and payment status.

  • Order confirmation.

  • Shipping and delivery information.

  • Tracking information, where available.

  • Returns, exchanges and refunds.

  • Communications concerning the order.

3.3 Payment Information

The payment methods available for an order are those displayed during checkout.

Depending on the selected payment method, we or the relevant payment service provider may process:

  • Selected payment method.

  • Transaction amount.

  • Payment status.

  • Billing information.

  • Transaction identifiers.

  • Payment confirmation information.

  • Other information necessary to process or verify the transaction.

Where online payment services are used, payment information may be processed directly by Shopify or independent payment service providers.

Where Cash on Delivery is available and selected, relevant order and delivery information may be shared with the delivery provider to arrange collection of payment.

We do not ask customers to send payment passwords, banking passwords or complete payment-card credentials by email.

3.4 Customer Account Information

Where customer accounts are available, we may process:

  • Account name.

  • Email address.

  • Login and authentication information.

  • Saved addresses.

  • Account preferences.

  • Order history.

  • Communication preferences.

3.5 Customer Support Information

When customers contact us, we may collect:

  • Name and contact information.

  • Order number.

  • Product information.

  • Messages and correspondence.

  • Complaint details.

  • Return or refund requests.

  • Photographs or videos voluntarily provided.

  • Other information necessary to address the inquiry.

3.6 Device and Technical Information

When customers use our website, certain technical information may be collected automatically, including:

  • IP address.

  • Browser type and language.

  • Device type.

  • Operating system.

  • Pages viewed.

  • Date and time of access.

  • Referring website.

  • Session information.

  • Cookie identifiers.

  • Approximate location derived from IP address.

  • Website performance and error information.

3.7 Marketing and Preference Information

Where applicable, we may process information concerning:

  • Marketing preferences.

  • Product interests.

  • Products viewed.

  • Advertising interactions.

  • Promotional communications.

  • Website interactions.

4. How We Collect Personal Information

We may collect personal information through several methods.

Information provided directly

Customers may provide information when placing an order, completing checkout, contacting customer support, requesting a return or refund, or submitting other information through our website.

Information collected automatically

Certain information may be collected through cookies, server logs, Shopify functionality and similar technologies.

Information received from service providers

We may receive relevant information from payment providers, shipping companies, fulfilment providers and other service providers involved in operating our Services.

5. How We Use Personal Information

We may use personal information to:

  • Operate and maintain our online store.

  • Process and confirm orders.

  • Arrange payment collection or verification.

  • Coordinate order fulfilment and delivery.

  • Provide shipping and tracking information.

  • Communicate about orders.

  • Provide customer support.

  • Handle complaints.

  • Process cancellations, returns and refunds.

  • Detect and prevent fraud.

  • Maintain website and account security.

  • Improve website functionality.

  • Understand website performance.

  • Send necessary service communications.

  • Send marketing communications where legally permitted.

  • Measure advertising performance where legally permitted.

  • Maintain accounting and transaction records.

  • Comply with legal and tax obligations.

  • Establish, exercise or defend legal claims.

We process personal information only for legitimate purposes and on an appropriate legal basis where required by applicable law.

6. Legal Bases for Processing

Where the GDPR or equivalent applicable data protection requirements apply, we rely on an appropriate legal basis for processing personal information.

Performance of a Contract

We may process information where necessary to:

  • Accept and process orders.

  • Arrange payment.

  • Deliver products.

  • Provide customer support.

  • Process returns and refunds.

  • Fulfil contractual obligations.

Compliance With Legal Obligations

We may process or retain information where necessary to comply with:

  • Accounting requirements.

  • Tax obligations.

  • Consumer protection laws.

  • Regulatory requirements.

  • Court orders.

  • Other applicable legal obligations.

Legitimate Interests

Where permitted by law, we may process personal information for legitimate business interests, including:

  • Preventing fraud.

  • Maintaining website security.

  • Improving customer service.

  • Managing customer relationships.

  • Protecting our legal rights.

When relying on legitimate interests, we consider the rights and freedoms of affected individuals.

Consent

Where legally required, we request appropriate consent before processing personal information for purposes such as:

  • Certain marketing communications.

  • Non-essential cookies.

  • Certain advertising technologies.

  • Other optional processing activities.

Where processing is based on consent, customers may withdraw that consent at any time.

Withdrawal of consent does not affect processing lawfully carried out before withdrawal.

7. Shopify and E-Commerce Services

Our online store is powered by Shopify, which provides the technical platform used to operate our website, shopping cart, checkout and related e-commerce functions.

Shopify may process certain personal information when customers:

  • Browse the website.

  • Add products to their cart.

  • Create an account, where available.

  • Complete checkout.

  • Place an order.

  • Use Shopify-powered features.

Shopify processes information according to its applicable privacy practices and contractual arrangements.

Depending on the services used, information may be processed through systems or infrastructure located outside the customer's country.

Where required by applicable law, appropriate safeguards will be used for international data transfers.

8. Payment Service Providers

Payment methods available to customers are displayed during checkout.

Depending on the payment method selected, information may be processed by Shopify, banks, payment service providers or delivery companies involved in Cash on Delivery arrangements.

Relevant information may include:

  • Customer name.

  • Billing details.

  • Transaction amount.

  • Payment status.

  • Transaction identifiers.

  • Information required for payment verification.

  • Fraud-prevention information.

Independent payment service providers may act as separate data controllers for information processed through their services.

Customers should review the privacy information provided by the payment service they use.

9. Shipping and Delivery Providers

To fulfil customer orders, we may share necessary information with shipping, postal, courier, warehousing or fulfilment providers.

This information may include:

  • Recipient name.

  • Delivery address.

  • Postal code.

  • Telephone number.

  • Email address.

  • Order reference.

  • Parcel information.

  • Delivery instructions.

This information is shared only as reasonably necessary to arrange and manage delivery or fulfil related obligations.

Delivery providers may contact customers when necessary to arrange delivery or resolve shipping issues.

10. Sharing and Disclosure of Personal Information

We may share personal information with third parties where reasonably necessary to operate our Services or comply with legal obligations.

Recipients may include:

  • Shopify.

  • Payment service providers.

  • Banks and financial institutions.

  • Shipping and logistics providers.

  • Warehousing and fulfilment providers.

  • Website hosting and technical service providers.

  • Customer support service providers.

  • Analytics and advertising providers, where applicable.

  • Professional advisers.

  • Government authorities or regulators where legally required.

We may also disclose information where necessary to prevent fraud, protect legal rights, comply with applicable law or complete legitimate business transactions.

Where third parties process personal information on our behalf, appropriate contractual and legal safeguards will be applied where required.

11. Cookies and Similar Technologies

Our website uses or may use cookies and similar technologies to support website functionality and, where enabled, analytics and advertising.

Cookies may be used for:

  • Shopping cart functionality.

  • Checkout.

  • Customer account authentication.

  • Website security.

  • Remembering preferences.

  • Website performance.

  • Analytics.

  • Advertising and marketing, where applicable.

Essential Cookies

Certain cookies are necessary for the website to operate correctly, including those supporting shopping carts, checkout, account authentication and security.

Non-Essential Cookies

Where required by applicable law, non-essential cookies and similar tracking technologies are used only after appropriate consent has been obtained.

Where cookie preference controls are available, customers may use them to manage their choices.

Customers may also manage cookies through their browser settings.

Disabling certain cookies may affect website functionality.

12. Analytics

We may use analytics services to understand website usage and improve our Services.

Analytics information may include:

  • Pages viewed.

  • Products viewed.

  • Session duration.

  • Approximate location.

  • Browser and device information.

  • Referral sources.

  • Website interactions.

Where required by law, non-essential analytics technologies will only be used after appropriate consent.

13. Marketing Communications

Where legally permitted, we may send marketing communications concerning products, promotions, special offers or store updates.

Where consent is required, we will obtain appropriate consent before sending such communications.

Customers may unsubscribe from promotional communications using the unsubscribe link provided in marketing emails or by contacting:

Email: support@powsx.shop

Even after opting out of marketing communications, customers may continue to receive necessary service messages concerning orders, payments, shipping, returns, refunds or account security.

14. Advertising Technologies

Where enabled and legally permitted, we may use advertising technologies to:

  • Measure advertising performance.

  • Understand website interactions.

  • Measure conversions.

  • Display relevant advertising.

  • Improve marketing campaigns.

These technologies may involve cookies, pixels or similar tools.

Where legally required, the use of non-essential advertising technologies will be subject to appropriate consent.

15. International Data Transfers

Some service providers may process personal information outside Norway or the European Economic Area.

These providers may include Shopify, payment providers, cloud service providers, fulfilment providers, analytics providers and other technical service providers.

Where personal information is transferred internationally, we will apply safeguards required by applicable data protection law.

Depending on the circumstances, these may include:

  • Adequacy decisions.

  • Approved standard contractual clauses.

  • Appropriate contractual safeguards.

  • Technical and organisational security measures.

  • Other legally recognised transfer mechanisms.

16. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected or as required by applicable law.

Retention periods may depend on:

  • Order fulfilment requirements.

  • Customer support needs.

  • Return and refund periods.

  • Accounting and tax obligations.

  • Fraud prevention.

  • Legal limitation periods.

  • Dispute resolution.

  • Other applicable legal requirements.

When information is no longer required, we will take appropriate steps to delete, anonymise or otherwise restrict its processing in accordance with applicable law.

17. Security of Personal Information

We use reasonable administrative, organisational and technical measures designed to protect personal information against unauthorised access, accidental loss, misuse, alteration or unlawful disclosure.

Such measures may include:

  • Access controls.

  • Authentication procedures.

  • Secure hosting.

  • Encryption where appropriate.

  • Security monitoring.

  • Restricted access to personal information.

  • Appropriate safeguards for service providers.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

18. Customer Responsibilities

Customers should take reasonable steps to protect their personal information.

This includes:

  • Providing accurate information.

  • Keeping account information current.

  • Protecting login credentials.

  • Avoiding sharing passwords.

  • Reporting suspected unauthorised account activity.

  • Using secure devices and connections where reasonably possible.

19. Children and Minors

Our Services are not intended for independent use by individuals who are legally unable to enter into a purchase contract.

Where applicable, minors should obtain appropriate permission or supervision from a parent or legal guardian before placing orders or providing personal information.

If we become aware that personal information has been collected from a minor without appropriate authorisation where legally required, we will take appropriate steps in accordance with applicable law.

20. Data Protection Rights

Depending on applicable law and the circumstances, customers may have the right to:

  • Request access to personal information.

  • Request correction of inaccurate information.

  • Request completion of incomplete information.

  • Request deletion of personal information.

  • Request restriction of processing.

  • Object to certain processing activities.

  • Object to direct marketing.

  • Request portability of eligible information.

  • Withdraw consent.

  • Submit a complaint to a competent data protection supervisory authority.

These rights may be subject to legal conditions and exceptions.

For example, certain information may need to be retained to comply with accounting, tax or other legal obligations.

21. Right to Object to Direct Marketing

Customers may object at any time to the processing of their personal information for direct marketing purposes.

After receiving a valid objection, we will stop processing the relevant information for direct marketing as required by applicable law.

22. Exercising Privacy Rights

To exercise a privacy or data protection right, please contact:

Email: support@powsx.shop

Telephone: +47 78 98 55 45

Please provide sufficient information to help us identify the relevant account, order or personal information.

We may request additional information where reasonably necessary to verify identity before disclosing, correcting or deleting personal information.

We will respond within the period required by applicable law.

23. Privacy Complaints

If you have concerns about how we process personal information, please contact us so that we can investigate and respond.

Email: support@powsx.shop

Depending on applicable law, you may also have the right to submit a complaint to a competent data protection supervisory authority.

For Norway, the relevant supervisory authority is generally the Norwegian Data Protection Authority (Datatilsynet).

Contacting us first does not limit any legal right to submit a complaint to the relevant authority.

24. Third-Party Websites

Our website may contain links to websites or services operated by independent third parties.

This Privacy Policy applies to personal information processed in connection with our own Services.

Independent third-party websites may have their own privacy policies and data protection practices.

We recommend reviewing the privacy information provided by third-party services before sharing personal information.

25. Business Transfers

If our business undergoes a merger, acquisition, restructuring, financing, sale of assets or similar legitimate business transaction, relevant personal information may be disclosed or transferred where permitted by applicable law.

Any such processing will remain subject to applicable data protection requirements.

26. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in:

  • Applicable laws and regulations.

  • Our Services.

  • Shopify or other service providers.

  • Payment and delivery arrangements.

  • Data processing activities.

  • Security practices.

  • Business operations.

The current version will be published on our website with its revision date.

Where required by applicable law, we will provide additional notice of material changes.

27. Contact Information

For questions about this Privacy Policy, personal information processing or the exercise of data protection rights, please contact:

Company Name: RED CAT DA

Organisation Number: 994 697 560

Registered Address:

c/o Ole C Bøe
Eilert Sundts gate 36
0259 Oslo
Norway

Email: support@powsx.shop

Telephone: +47 78 98 55 45

Website: https://powsx.shop/